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Address: {{Your Address}},United Kingdom Phone number: +44{{Mobile Number}} Email: {{Your Email}}

At {{name of store}}, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and hassle-free return and refund process. Return Conditions: Items must be unused, in their original condition and packaging, and suitable for resale. Proof of purchase (order confirmation or receipt) is required for all returns. Returns must be requested within 30 days of receiving your order. How to Initiate a Return: Contact our customer support team at support@{{Your WEBSITE}} with your order details. We will provide you with return instructions and a return shipping label. Once we receive and inspect the returned items, we will process a refund to your original payment method. Please Note: We cover the return shipping costs. We reserve the right to deny returns that do not meet the conditions outlined above. Refunds will be processed within 5-7 business days after the returned items are received and inspected. If you have any questions or need assistance, please feel free to contact us via our Contact Page. Your satisfaction is our priority, and we are here to assist you every step of the way!

This Privacy Policy describes how {{Your WEBSITE}} (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Contact After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at {{Your Email}} or by mail using the details provided below: {{Your Address}},United Kingdom Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect . Device information Order information Customer support information What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Minors The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion. CCPA If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above. Lawful basis Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases: Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms. Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. Do Not Track Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Complaints As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. Last Updated: Jan 17, 2025

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Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. Order Process Once you place an order, we work rather quickly. We will keep you updated on where your order is, from the time you submit it up until it is delivered to you. You submit an order through our website. You pick your products and pay for your order via the website. Once we've received the payments we pack and send your order. You receive your order in the mail. If a product ordered is momentarily out of stock, we will let you know and work out the best solution for your needs. Where can we deliver the package to? We provide Aland lslands,Albania,Andorra,Austria,Belarus,Belgium,Bosnia and Herzegovina,Bulgaria,Croatia,Cyprus,Czech Republic,Denmark,Estonia,Faroe Islands,Finland,France,Germany,Gibraltar,Greece,Guernsey,Hungary,Iceland,Ireland,Isle of Man,Italy,Jersey,Kosovo,Latvia,Liechtenstein,Lithuania,Luxembourg,Macedonia,Former Yugoslav Republic of,Malta,Moldova,Monaco,Montenegro,Netherlands,Norway,Poland,Portugal,Romania,Russia,San Marino,Serbia,Slovakia,Slovenia,Spain,Svalbard and Jan Mayen,Sweden,Switzerland,Ukraine,United Kingdom,Vatican City shipping. What are the shipping times ? On average, merchandise is produced and shipped from our facility 5-7 business days after purchase. Standard shipping/transit times apply (5-10 days for domestic and 7-15 days for international). Shipping times are only estimates and unfortunately, cannot be guaranteed. *Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out. How much does shipping cost? Shipping costs vary depending on the shipping destination and the number of items that you purchase. All Delivery Times Highly Depend On: your location - the further you are from our warehouse , the longer it may take to receive your parcel any other circumstances that may affect delivery times such as a pandemic, natural disasters etc. Where can I find the tracking information for my order? All tracking numbers can be found in the shipping notification emails we send out, as well as on your profile dashboard. In addition, you can also check the status of your order by filling in your order number and email address or phone number. Click here If it has been more than 48 hours since you received a shipping notification and the tracking still reflects no action or movement, contact us at {{Your Email}}. WILL I BE CHARGED VAT TAXES? Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.